INFORMATION SYSTEMS OFFICER - United Nations, Switzerland, Deadline: Jun-03-2016

Duty Station:GENEVA
Posting Period:05 April 2016 - 03 June 2016
Job Opening Number:53152
Staffing ExerciseN/A

Special Notice
Extension of the appointment is subject to Extension of the mandate and/or the availability of the funds.
- Staff members are subject to the authority of the Secretary-General and to assignment by him or her. In this context, all staff are expected to move periodically to new functions in their careers in accordance with established rules and procedures.
Org. Setting and Reporting
As part of the major renovation project of the Palais des Nations (Strategic Heritage Plan, SHP), a dedicated team has been set up. In addition, the Information Technology of the Palais des Nations is being managed by the Information and Communication Technology Service. This position is located in the Strategic Heritage Plan (SHP), Division of Administration. The incumbent will report to the Chief of the Information and Communication Service of UNOG (UNOG/ICTS) with a functional reporting line to the Chief, Design and Construction Services, SHP.
Within delegated authority, the Information Technology Officer (hereafter IT Officer) will ensure the liaison between the SHP, the ICT teams of the entities impacted by the SHP and OICT. He/she will apply professional knowledge and expertise in the fields of information and communication technology systems (structured cabling, network architecture, telephony, etc.) in performance of the following duties: (These duties are not all inclusive) 
• Plans and directs major systems projects of significant importance to the institution, or major components of these complex systems which typically impact critical operations and large or multiple user groups.
•Provides expert advice on complex systems analysis and design; identifies the need for new systems (or modifications to existing systems) or respond to requests from users; develops plans for feasibility assessment, requirements specification, design, development and implementation, including project plans, schedules, time and cost estimates, metrics and performance measures.
•Establishes proper change management programme to ensure that changes are controlled and organised, reduce risks and ensure success for the projects. Ensures processes and structures are redesigned to support the transitions.
•Tracks and monitors project progress against plan, requirements, quality measures, standard processes; liaises with users on all aspects and during all phases of development and implementation.
•Provides professional leadership and work direction to assigned project team, and/or mentor and supervises the work of new/junior officers, contract staff, etc.
•Ensures needs are identified and develop recommendations to ensure needs are met, both on the side of the entity being consolidated and on the side of the receiving entity. Reports on the realization of the planned benefits.
•Manages projects aiming at consolidating services and merging ICT teams, following the framework and sequence defined by the Europe Regional Technology Centre (“UNOG ICT Consolidation framework”). Develops and maintains project plans and manages execution of the project in accordance with the plan. Establish and follow strict governance for the consolidation projects. 
•Prepares technical and user documentation for entire systems and interdependent applications; prepares training materials and detailed technical presentations. 
•Keeps abreast of developments in the field and determines the need for testing and evaluating new products and technologies; provides leadership on introducing technological changes; prepares various technical reports.
•Facilitates communications between ICTS and its major clients for good client relations. Serves as coordinator in the development of Service Level Agreements (SLAs) between the client and ICTS, for either specific IT services or general technology support, including any charge back mechanisms.
•Participates in planning and preparation of the budget, work program and spending plan.
Knowledge of the United Nations enterprise architecture roadmap. Knowledge of United Nations ICT governance framework, policies and standards. Knowledge of organization's information infrastructure and IT strategy in particular as it relates to information management and information security. Knowledge of IT Service Management best practices and information security and risk control frameworks such as COBiT and ISO 27001. Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations. Takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work.

Speaks and writes clearly and effectively; listens to others, correctly interprets messages from others and responds appropriately; asks questions to clarify, and exhibits interest in having two-way communication; tailors language, tone, style and format to match audience; demonstrates openness in sharing information and keeping people informed.

Works collaboratively with colleagues to achieve organizational goals; solicits input by genuinely valuing others’ ideas and expertise; is willing to learn from others; places team agenda before personal agenda; supports and acts in accordance with final group decision, even when such decisions may not entirely reflect own position; shares credit for team accomplishments and accepts joint responsibility for team shortcomings.

•Technological Awareness: 
Keeps abreast of available technology; understands applicability and limitation of technology to the work of the office; actively seeks to apply technology to appropriate tasks; shows willingness to learn new technology.
Advanced university degree (Master’s degree or equivalent) in computer science, information and communication technology systems, mathematics, statistics, or related field. A first-level university degree in combination with two additional years of qualifying experience may be accepted in lieu of the advanced university degree. Formal certification in project management methodology (such as Prince2) and in ITIL or equivalent is desirable.
Work Experience
A minimum of seven years of progressively responsible experience in the design, implementation and maintenance of computer information systems, information and communication technology systems or related area. Experience in information systems architecture and in implementing large scale information technology project is highly desirable.
Fluency in English (both oral and written) is required. Knowledge of French or another UN language is desired.
Evaluation of qualified candidates may include an assessment exercise which will be followed by competency-based interview.
United Nations Considerations
Candidates will be required to meet the requirements of Article 101, paragraph 3, of the Charter as well as the requirements of the position. The United Nations is committed to the highest standards of efficiency, competence and integrity for all its human resources, including but not limited to respect for international human rights and humanitarian law. Candidates may be subject to screening against these standards, including but not limited to whether they have committed, or are alleged to have committed criminal offences and/or violations of international human rights law and international humanitarian law. 

The United Nations shall place no restrictions on the eligibility of men and women to participate in any capacity and under conditions of equality in its principal and subsidiary organs. (Charter of the United Nations - Chapter 3, article 8). The United Nations Secretariat is a non-smoking environment.

Applicants are urged to follow carefully all instructions available in the online recruitment platform, inspira. For more detailed guidance, applicants may refer to the At-a-Glance on "The Application Process" and the Instructional Manual for the Applicants, which can be accessed by clicking on “Manuals” hyper-link on the upper right side of inspira account-holder homepage.

Applications are pre-screened by the system according to the published requirements of the job opening on the basis of the information provided in the application. In relation to the requirements of the job opening, applicants must provide complete and accurate information pertaining to their qualifications, including their education, work experience, and language skills. Each applicant must bear in mind that submission of incomplete or inaccurate applications may render that applicant ineligible for consideration for the job opening. Initial screening and evaluation of applications will be conducted on the basis of the information submitted. Applications cannot be amended following submission. Candidates under serious consideration for selection will be subject to a reference-checking process to verify the information provided in the application.

Job openings advertised on the Careers Portal will be removed at midnight (New York time) on the deadline date.
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INFORMATION SYSTEMS OFFICER - United Nations, Switzerland, Deadline: Jun-03-2016 INFORMATION SYSTEMS OFFICER - United Nations, Switzerland, Deadline: Jun-03-2016 Reviewed by KHMER-INSIDER on Tuesday, April 12, 2016 Rating: 5