CHIEF OF SERVICE, PUBLIC INFORMATION - United Nations, United States, Deadline: Jun-02-2016

Posting Title:CHIEF OF SERVICE, PUBLIC INFORMATION
Job Code Title:CHIEF OF SERVICE, PUBLIC INFORMATION
Department/Office:DEPARTMENT OF PUBLIC INFORMATION
Duty Station:NEW YORK
Posting Period:04 April 2016 - 02 June 2016
Job Opening Number:57586
Staffing ExerciseN/A

Special Notice
- Staff members are subject to the authority of the Secretary-General and to assignment by him or her. In this context, all staff are expected to move periodically to new functions in their careers in accordance with established rules and procedures.
Org. Setting and Reporting
This position is located in the News and Media Division, of the Department of Public Information. The Chief of the Promotion and Dissemination Branch reports to the Director of the News and Media Division. The News and Media Division creates and broadcasts multimedia products on the work of the United Nations at Headquarters and around the world. It provides support services for journalists and monitors media coverage of UN issues. The Branch is responsible for promoting and disseminating the products created by the Division.
Responsibilities
Within delegated authority, the Chief of Branch will be responsible for the following duties: Formulates and implements the substantive work programme of the Branch under his/her supervision. Oversees the management of activities undertaken by the Branch, ensures that programmed activities are carried out in a timely fashion and co-ordinates work in the different areas both within the Division and Department, and with other organizations of the United Nations System, as appropriate.
•Leads, supervises and carries out the work programme of the Branch under his/her responsibility. Co-ordinates the work carried out by different work units under the Branch; provides programmatic/substantive reviews of the drafts prepared by others.
•Collaborates across the Division to think strategically and execute tactically by providing insights on online brand identity, for news and media products, offering practical ways of improving usability, design, content optimization and enhanced analytic metrics. 
•Leads the planning and execution of digital media promotion across different platforms, including audience mapping, list development and analysis, e-mail blasts, e-mail delivery systems, websites, and social media initiatives to promote content and personalization options, drawing on compelling digital brand strategies to engage diverse audiences. Enhances digital media tools to optimize content in line with emerging industry trends and new consumer habits for digital content and traditional media. Develops innovative partnerships with news aggregators and major search engine organizations to ensure optimization for news platforms.
•Reports to intergovernmental bodies on budget/programme performance or on programmatic/ substantive issues, as appropriate, particularly those presented in biannual and/or annual reports. 
•Ensures that the outputs and content oprtimization strategies employed by the Branch maintain high-quality standards; that reports are clear, objective and based on comprehensive data. Ensures that all outputs produced by the Sections under his/her supervision meet required standards before completion to ensure they comply with the relevant mandates. 
•Assists the Director in preparing the work programme of the Branch, determining priorities, and allocating resources for the completion of outputs and their timely delivery.
•Undertakes or oversees the programmatic/administrative tasks necessary for the functioning of the Branch, including preparation of budgets, reporting on budget/programme performance, evaluation of staff performance (PAS), interviews of candidates for job openings, evaluation of candidates and preparation of inputs for results-based budgeting.
•Manages, guides, develops and trains staff under his/her supervision.
•Fosters teamwork and communication among staff in the Branch and across the Department and organizational boundaries.
Competencies
•Professionalism: Knowledge of the digital media environment and communications, with a focus on innovation using digital media, social media, emerging media technologies and optimization of content. Ability to produce reports and papers on technical issues and to review and edit the work of others. Knowledge of web optimization and analytics. Ability to manage change with large digital media teams. Ability to apply UN rules, regulations, policies and guidelines in work situations. Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations. 
•Creativity: Actively seeks to improve programmes or services; offers new and different options to solve problems or meet client needs; promotes and persuades others to consider new ideas; takes calculated risks on new and unusual ideas; thinks “outside the box”; takes an interest in new ideas and new ways of doing things; is not bound by current thinking or traditional approaches.
•Technological Awareness: Keeps abreast of available technology; understands applicability and limitation of technology to the work of the office; actively seeks to apply technology to appropriate tasks; shows willingness to learn new technology.
•Leadership: Serves as a role model that other people want to follow: empowers others to translate vision into results; is proactive in developing strategies to accomplish objectives; establishes and maintains relationships with a broad range of people to understand needs and gain support; anticipates and resolves conflicts by pursuing mutually agreeable solutions; drives for change and improvements; does not accept the status quo; shows the courage to take unpopular stands. Provides leadership and takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work; demonstrates knowledge of strategies and commitment to the goal of gender balance in staffing.
•Vision: Identifies strategic issues, opportunities and risks; clearly communicates links between the Organization’s strategy and the work unit’s goals; generates and communicates broad and compelling organizational direction, inspiring others to pursue that same direction; conveys enthusiasm about future possibilities.
Education
Advanced university degree (Master’s degree or equivalent degree) in international relations, journalism, information management, public relations, business or public administration, or related area. A first-level university degree in combination with an additional two years of relevant qualifying experience may be accepted in lieu of the advanced university degree.
Work Experience
A minimum of fifteen years of progressively responsible experience in digital marketing/promotion of news and media platforms, personalization tools, content optimization technologies, and new media approaches to promote news and other content is required. Experience with social media metrics and web analytics required. Experience working within a multilingual, international newsroom environment with digital media and emerging technologies is required. Experience with human resources management, administration, logistics, financial management, budget or related field is required. Experience in creating strategic and innovative partnerships with news, broadcast and digital media platforms is desirable. Experience in successfully driving organizational or change in a media or public information context is desirable.
Languages
English and French are the working languages of the UN Secretariat. For this position, Fluency in English, (both oral and written) is required. Knowledge of another UN official language is desirable.
Assessment
Evaluation of qualified candidates may include an assessment exercise which may be followed by competency-based interview.
United Nations Considerations
Candidates will be required to meet the requirements of Article 101, paragraph 3, of the Charter as well as the requirements of the position. The United Nations is committed to the highest standards of efficiency, competence and integrity for all its human resources, including but not limited to respect for international human rights and humanitarian law. Candidates may be subject to screening against these standards, including but not limited to whether they have committed, or are alleged to have committed criminal offences and/or violations of international human rights law and international humanitarian law. 

The United Nations shall place no restrictions on the eligibility of men and women to participate in any capacity and under conditions of equality in its principal and subsidiary organs. (Charter of the United Nations - Chapter 3, article 8). The United Nations Secretariat is a non-smoking environment.

Applicants are urged to follow carefully all instructions available in the online recruitment platform, inspira. For more detailed guidance, applicants may refer to the At-a-Glance on "The Application Process" and the Instructional Manual for the Applicants, which can be accessed by clicking on “Manuals” hyper-link on the upper right side of inspira account-holder homepage.

Applications are pre-screened by the system according to the published requirements of the job opening on the basis of the information provided in the application. In relation to the requirements of the job opening, applicants must provide complete and accurate information pertaining to their qualifications, including their education, work experience, and language skills. Each applicant must bear in mind that submission of incomplete or inaccurate applications may render that applicant ineligible for consideration for the job opening. Initial screening and evaluation of applications will be conducted on the basis of the information submitted. Applications cannot be amended following submission. Candidates under serious consideration for selection will be subject to a reference-checking process to verify the information provided in the application.

Job openings advertised on the Careers Portal will be removed at midnight (New York time) on the deadline date.


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CHIEF OF SERVICE, PUBLIC INFORMATION - United Nations, United States, Deadline: Jun-02-2016 CHIEF OF SERVICE, PUBLIC INFORMATION - United Nations, United States, Deadline: Jun-02-2016 Reviewed by KHMER-INSIDER on Tuesday, April 12, 2016 Rating: 5