Chief, Information Management Systems Service - United Nations, United States, Deadline: Jun-11-2016

Posting Title:Chief, Information Management Systems Service
Job Code Title:CHIEF OF SERVICE, STRATEGIC INFORMATION AND COMMUNICATION TECHNOLOGY MANAGEMENT
Department/Office:UNITED NATIONS JOINT STAFF PENSION FUND
Duty Station:NEW YORK
Posting Period:13 April 2016 - 11 June 2016
Job Opening Number:57744
Staffing ExerciseN/A

Special Notice
The United Nations Joint Staff Pension Fund (UNJSPF) is an independent inter-agency body established by the United Nations General Assembly. The applicable human resources procedures are governed by a Memorandum of Understanding (MoU) between the Fund and the UN Secretariat.

Any candidate from a member organization of the UNJSPF applying for this post is considered as an internal candidate provided he/she has been appointed through the appointment and promotion procedures applicable in his/her respective organization.

Staff members are subject to the authority of the Secretary-General and to assignment by him or her. In this context, all staff are expected to move periodically to new functions in their careers in accordance with established rules and procedures. An impeccable record for integrity and professional ethical standards is essential.

Appointment at the United Nations is subject to mandatory adherence to the United Nations Financial Disclosure Programme.
Org. Setting and Reporting
This position is located in the United Nations Joint Staff Pension Fund (UNJSPF). 

The Information Management Systems Service is responsible for the Fund’s information systems and communications technologies, coordinating the implementation of strategic decisions taken by the Information Technology Executive Committee, establishing training plans for information and communications technology staff and providing the necessary tools for supporting knowledge exchange and cooperative work. 

The Chief, Information Management Systems Service (IMSS) reports to the CEO and Deputy CEO of the Fund.
Responsibilities
Within delegated authority, the incumbent: 

* Formulates and implements the substantive work programme of the Information Management Systems Service (IMSS). Oversees the management of activities undertaken by the Service, ensures that programmed activities are carried out in a timely fashion and co-ordinates work in the different areas both within the Service and Fund, and with other member organizations of UNJSPF, as appropriate.
* Provides leadership and support for the UNJSPF in servicing all member organizations, also responsible for supporting beneficiaries and participants. Develops solutions to complicated problems leveraging technology to bring about improvements in productivity and quality, while reducing risk.
* Supervises staff, consultants and outsourcing arrangements.
* Manages projects that focus on productivity enrichment, risk assessment and mitigation, and security. Ensures that security and protection are embedded in all IT solutions.
* Leads change management activities in support of the implementation of ICT (information and communication technology) strategy of the UNJSPF; in particular, coordinates the post-implementation enhancements and maintenance of the UNJSPF’s Integrated Pension Administration System (IPAS).
* Participates in the Fund’s strategic planning and implementation of business solutions that leverage information technology to improve the efficiency and effectiveness of the Fund.
* Supervises the provisions of information to member organizations, participants and beneficiaries.
* Co-ordinates and oversees the preparation of reports for presentation to intergovernmental bodies such as the Pension Board, Advisory Committee on Administrative and Budget Questions, Committee for Programme Coordination, the General Assembly and other policy-making organs, as appropriate.
* Reports to intergovernmental bodies on budget/programme performance or on programmatic/ substantive issues, as appropriate, particularly those presented in biannual and/or annual reports.
* Assists the CEO and Deputy CEO in preparing the work programme of the /Service, determining priorities, and allocating resources for the completion of outputs and their timely delivery.
* Undertakes or oversees the programmatic/administrative tasks necessary for the functioning of the Service, including preparation of budgets, reporting on budget/programme performance, evaluation of staff performance (PAS), interviews of candidates for job openings, evaluation of candidates and preparation of inputs for results-based budgeting.
* Recruits staff, taking due account of geographical balance and manages, guides, develops and trains staff under his/her supervision.
* Fosters teamwork and communication among staff in IMSS and across organizational boundaries.
* Leads and supervises the organization of meetings, seminars, etc. on substantive issues. Manages the substantive preparation and organization of such meetings or seminars.
* Participates in international, regional or national meetings and provides programmatic/substantive expertise on an issue, or holds programmatic/substantive and organizational discussions with representatives of other institutions.
* Represents the IMSS at international, regional or national meetings.
Competencies
• Professionalism: Demonstrated ability to identify service requirements and establish effective service delivery and support, identify industry benchmarks for performance, enhance service and performance management and lead a programme of transformation, produce reports and papers on technical issues, as well as to review and edit the work of others. Knowledge of United Nations policies and operations, rules, regulations, administrative processes and procedures. Ability to identify key strategic issues and use sound judgment in applying expertise to solve a wide range of problems. Demonstrates strong conceptual, analytical, and negotiating skills, and the ability to influence others to reach agreement on difficult issues. Is able to produce reports and papers on technical issues and to review and edit the work of others. Is able to apply United Nations rules, regulations, policies and guidelines in work situations. Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations.

• Planning& Organizing: Develops clear goals that are consistent with agreed strategies; identifies priority activities and assignments; adjusts priorities as required; allocates appropriate amount of time and resources for completing work; foresees risks and allows for contingencies when planning; monitors and adjusts plans and actions as necessary; uses time efficiently.

• Client Orientation: Considers all those to whom services are provided to be "clients" and seeks to see things from clients' point of view; establishes and maintains productive partnerships with clients by gaining their trust and respect; identifies clients' needs and matches them to appropriate solutions; monitors ongoing developments inside and outside the clients' environment to keep informed and anticipate problems; keeps clients informed of progress or setbacks in projects; meets timeline for delivery of products or services to client. 

• Leadership: Serves as a role model that other people want to follow: empowers others to translate vision into results; is proactive in developing strategies to accomplish objectives; establishes and maintains relationships with a broad range of people to understand needs and gain support; anticipates and resolves conflicts by pursuing mutually agreeable solutions; drives for change and improvements; does not accept the status quo; shows the courage to take unpopular stands. Provides leadership and takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work; demonstrates knowledge of strategies and commitment to the goal of gender balance in staffing. 

• Managing Performance: Delegates the appropriate responsibility and decision-making authority as appropriate; makes sure that roles, responsibilities and reporting lines are clear to each staff member; accurately judges the amount of time and resources needed to accomplish a task and matches task to skills; monitors progress against milestones and deadlines; regularly discusses performance and provides feedback and coaching to staff; encourages risk-taking and supports creativity and initiative; actively supports the development and career aspirations of staff; appraises performance fairly.
Education
Advanced university degree (Master’s degree or equivalent degree) in Information Systems or related area. Specialized training in various areas of business management and commercial or government information technology, including exposure to payroll, insurance, pension and accounting systems is required. A first-level university degree in combination with two additional years of qualifying experience may be accepted in lieu of the advanced university degree.
Work Experience
A minimum of fifteen years of progressively responsible experience in planning, designing, implementation and/or maintenance, and/or management of ICT systems and services in public, business and/or international environment required. In-depth knowledge of the ITIL framework and/or continuous business process improvement and re-engineering techniques are required. Experience in ICT strategic management, change management, and project management, including experience in directing and managing business process improvement and re-engineering techniques, is desirable. Experience in managing global help desk operations is desirable. Experience in managing large professional teams is desirable.
Languages
English and French are the working languages of the United Nations Secretariat. For the post advertised, fluency in English is required. Knowledge of another official UN language is desirable.
Assessment
Evaluation of qualified candidates may include an assessment exercise which may be followed by competency-based interview.
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Chief, Information Management Systems Service - United Nations, United States, Deadline: Jun-11-2016 Chief, Information Management Systems Service - United Nations, United States, Deadline: Jun-11-2016 Reviewed by KHMER-INSIDER on Thursday, April 14, 2016 Rating: 5