Information Systems Officer - United Nations, Thailand, Deadline: May-16-2014


Posting Title:  Information Systems Officer, P3 
Job Code Title:  INFORMATION SYSTEMS OFFICER 
Department/ Office:  Office of Information and Communication Technology 
Duty Station:  BANGKOK 
Posting Period:  17 March 2014-16 May 2014 
Job Opening number:  14-IST-OICT-33758-R-BANGKOK (R)

Staff members are subject to the authority of the Secretary-General and to assignment by him or her. In this context, all staff are expected to move periodically to new functions in their careers in accordance with established rules and procedures.

 

Org. Setting and Reporting

 

The position is located in the Resources Management Service, Office of Information and Communications Technology, Department of Management. The incumbent reports to a team lead, Senior Information Systems Officer.

 

Responsibilities

 

• Carries out feasibility studies, systems analysis, design, development and implementation of new, moderately complex systems, and/or, participates as a member of a development team with responsibility for major components of the more complex systems such as Supplies Management or Customer Relationship Management.
• Develops detailed system and other functional specifications and user documentation for major systems.
• Provides specialized advice to users, analyzing users’ requirements and translating these into new applications; determines application systems integration and linkage issues.
• Maintains, upgrades or enhances existing systems; troubleshoots and provides continuing user support, to include resolving difficult problems, advising on the use of new techniques, monitoring transactions to measure performance and continued effectiveness of assigned systems, etc.
• Develops and maintains computer programs that require integration of many interrelated systems and program elements; ensures appropriate data security and access controls considering both local and wide area issues.
• Organizes and performs unit and integrated testing, designing and utilizing test bases; assists users in acceptance testing.
• Develops training materials, operating and user manuals; trains staff in assigned systems.
• Develops disaster recovery plans and ensures appropriate planning and training of those responsible.
• Researches, analyzes and evaluates new technologies and makes recommendations for their deployment.
• Provides guidance to, and may supervise, new/junior staff, consultants, etc.

 

Competencies

 

Professionalism

Knowledge of information technology/information management, particularly in systems analysis, database design and programming in the areas of Supplies Management or Customer Relationship Management. Knowledge of several high level programming languages and significant exposure to and demonstrated proficiency in all aspects of programming and analysis, including structured/object-oriented design, relational systems, scripting and query languages (java, javascript, eScript, XML), document design and management, hardware and software requirements, systems facilities and execution protocols. Strong analytical and problem-solving skills. Knowledge of interactive systems; good knowledge of organization’s information infrastructure and IT strategy as it relates to user area(s); independently maintains assigned systems and develops innovative approaches to resolve a wide range of issues/problems. Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations. Takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work.

Client Orientation

Considers all those to whom services are provided to be “clients” and seeks to see things from clients’ point of view; establishes and maintains productive partnerships with clients by gaining their trust and respect; identifies clients’ needs and matches them to appropriate solutions; monitors ongoing developments inside and outside the clients’ environment to keep informed and anticipate problems; keeps clients informed of progress or setbacks in projects; meets timeline for delivery of products or services to client.

Communication

Speaks and writes clearly and effectively; listens to others, correctly interprets messages from others and responds appropriately; asks questions to clarify, and exhibits interest in having two-way communication; tailors language, tone, style and format to match audience; demonstrates openness in sharing information and keeping people informed.

 

Education

 

Advanced university degree (Master’s degree or equivalent) in computer science, information systems, mathematics, statistics or related field. A first-level university degree in combination with two additional years of qualifying experience may be accepted in lieu of the advanced university degree.

 

Work Experience

 

A minimum of five years of progressively responsible experience in planning, design, development, implementation and maintenance of computer information systems or related area is required.

A minimum of four years hands-on technical experience on five or more of the following technologies is desirable: XML/HTML/CSS, java, j2EE, javascript, SQL, Oracle Database, Siebel 8.x configuration, eScript, Linux, Android.

A minimum of three years hands-on technical experience in the development of web application and mobile application is desirable.

 

Languages

 

English and French are the working languages of the United Nations Secretariat.  For the post advertised, fluency in English (oral and written) is required.  Knowledge of French is desirable. Knowledge of other UN official languages is an advantage.

 

Assessment Method

 

Evaluation of qualified candidates may include an assessment exercise which may be followed by competency-based interview.

 

United Nations Considerations

 

The United Nations shall place no restrictions on the eligibility of men and women to participate in any capacity and under conditions of equality in its principal and subsidiary organs. (Charter of the United Nations - Chapter 3, article 8). The United Nations Secretariat is a non-smoking environment.

Candidates will be required to meet the requirements of Article 101, paragraph 3, of the Charter as well as the requirements of the position. The United Nations is committed to the highest standards of efficiency, competence and integrity for all its human resources, including but not limited to respect for international human rights and humanitarian law. Candidates may be subject to screening against these standards, including but not limited to whether they have committed, or are alleged to have committed criminal offences and/or violations of international human rights law and international humanitarian law.
 
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Information Systems Officer - United Nations, Thailand, Deadline: May-16-2014 Information Systems Officer - United Nations, Thailand, Deadline: May-16-2014 Reviewed by KHMER-INSIDER on Tuesday, April 01, 2014 Rating: 5