CHIEF OF SERVICE (INTERGOVERNMENTAL SUPPORT SERVICE) - United Nations, Switzerland, Deadline: May-10-2014

Department/ Office:  United Nations Conference on Trade and Development Duty Station:  GENEVA 
Posting Period:  12 March 2014-11 May 2014 
Job Opening number:  14-CON-UNCTAD-33937-R-GENEVA (R)

Staff members are subject to the authority of the Secretary-General and to assignment by him or her. In this context, all staff are expected to move periodically to new functions in their careers in accordance with established rules and procedures.
An impeccable record for integrity and professional ethical standards is essential. All staff at the D-1 level and above are required to submit a financial disclosure statement upon appointment and annually thereafter to the Ethics Office.


Org. Setting and Reporting


This position is located in the Secretariat of the United Nations Conference on Trade and Development (UNCTAD). The Intergovernmental Support Service is responsible for the preparation, management and servicing of the quadrennial sessions of the United Nations Conference on Trade and Development, the sessions of the Trade and Development Board and its subsidiary machinery (commissions, expert meetings, Working Party on the Strategic Framework and the Programme Budget) and the United Nations conferences organized under the auspices of UNCTAD. The Service provides liaison support and services to regional groups, and is responsible for monitoring the institutional follow-up to the decisions of the intergovernmental machinery, preparation of the calendar of meetings, editing and report writing, protocol support and preparation of host country agreements.




Under the overall guidance of the Secretary-General of UNCTAD and reporting to the Deputy Secretary-General of UNCTAD, the incumbent will direct, manage and provide technical and substantive leadership to the Intergovernmental Support Service and serve as Secretary to the Trade and Development Board. In particular the incumbent:

Manages and directs the units of the service in the provision of intergovernmental support services to member States, conferences, meetings and the implementation of UNCTAD's meeting and documentation programme:
• Oversees the work of the Board secretariat, the Documents Management Unit and the Group Liaison Unit.
• Ensures compliance of presiding officers, Delegations and Secretariat with the Rules of Procedure of the Conference, the Board, Resolutions of the General Assembly and ECOSOC and the outcome of the quadrennial conferences of UNCTAD in the conduct of the meetings and conference of UNCTAD.
• Reviews the functioning of the intergovernmental machinery, makes political and substantive assessment and evaluation of its delivery capacity.
• Monitors the implementation of the UNCTAD calendar and management of conference resources.
• Proposes changes for improving the functioning and efficiency of the intergovernmental machinery in the light of methods of work and changing requirements of Delegations.
• Ensures preparedness of and provides guidance to meetings and arrangements officers and directs their actions.
• Ensures monitoring of documentation processing, ensures the timely implementation of the documentation programme, and authorises submissions.
• Ensures monitoring of the implementation of the publications programme and reporting thereof to member States.
• Ensures liaison with UNOG in connection with common services relating to publications and documentation.

Ensures liaison with the regional groups. Serves as Secretary of the Trade and Development Board, implements policy goals and objectives of the organization and promotes the policy objectives of the Secretary-General of UNCTAD:
• Provides technical and political advice to the President of the Trade and Development Board on all matters relating to the deliberations of the Trade and Development Board, Bureau meetings, consultations of the President and other intergovernmental meetings.
• Provides guidance to presiding officers on a regular basis and facilitates consultations and dialogue among member States.
• Provides guidance to the Secretary-General of UNCTAD on all matters relating to the Board and the intergovernmental machinery.
• Clarifies and communicates policy objectives and proposals of the Secretary-General of UNCTAD to member States.
• Develops and proposes detailed scenarios for UNCTAD conferences and meetings.
• Organises the regular consultations of the President of the Board with member States.Initiates and organises informal encounters of the Secretary-General of UNCTAD with member States for the purpose of consensus-building.
• Takes initiatives and advises the Secretary-General of UNCTAD on evolving political and substantive dimensions among member States that have implications for the efficient conduct of UNCTAD's programme of work in relation to meetings and conferencing.

Seeks solutions to problems and differences among delegations of member States in the context of the intergovernmental machinery. Changing and improving the conference culture of the organization:
• Implements the Plan of Action and mandates emerging from quadrennial conference (e.g. Accra Accord) as they relate to the intergovernmental machinery, in particular with regard to improving preparations for meetings, improving the topicality and interactiveness of discussions, and enhancing the outcomes of meetings.
• Innovates and introduces new conference technologies, systems and methods.




- Thorough knowledge of procedural and policy issues in the context of United Nations meetings and conferences in general and UNCTAD in particular.
- Familiarity with UNCTAD intergovernmental machinery and UNCTAD activities.
- Knowledge of economic development issues and their relation to UNCTAD's work.
- Ability to convey difficult issues and positions to high-level officials with diplomacy and tact.
- Is conscientious and efficient in meeting commitments, observing deadlines and achieving results.
- Shows persistence when faced with difficult problems or challenges.
- Takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work.

- Speaks and writes clearly and effectively.
- Listens to others, correctly interprets messages from others and responds appropriately.
- Asks questions to clarify, and exhibits interest in having two-way communication..
- Tailors language, tone, style and format to match the audience.
- Demonstrates openness in sharing information and keeping people informed.

Planning & Organizing:
- Develops clear goals that are consistent with agreed strategies.
- Identifies priority activities and assignments; adjusts priorities as required.
- Allocates appropriate amount of time and resources for completing work.
- Foresees risks and allows for contingencies when planning.
- Monitors and adjusts plans and actions as necessary.
- Uses time efficiently.

- Serves as a role model that other people want to follow.
- Empowers others to translate vision into results.
- Is proactive in developing strategies to accomplish objectives.
- Establishes and maintains relationships with a broad range of people to understand needs and gain support.
- Anticipates and resolves conflicts by pursuing mutually agreeable solutions.
- Drives for change and improvement; does not accept the status quo.
- Shows the courage to take unpopular stands.

Managing Performance:
- Delegates the appropriate responsibility, accountability and decision-making authority.
- Makes sure that roles, responsibilities and reporting lines are clear to each staff member.
- Accurately judges the amount of time and resources needed to accomplish a task and matches task to skills.
- Monitors progress against milestones and deadlines.
- Regularly discusses performance and provides feedback and coaching to staff.
- Encourages risk-taking and supports creativity and initiative.
- Actively supports the development and career aspirations of staff.
- Appraises performance fairly.




Advanced university degree (Master’s degree or equivalent) in economics, political science, or other field in humanities or social sciences.  A first-level university degree in combination with two additional years of qualifying experience may be accepted in lieu of the advanced university degree.


Work Experience


At least 15 years of progressively responsible professional experience with intergovernmental processes in international organizations, including experience in servicing United Nations intergovernmental bodies.




Fluency in English and French required. Knowledge of other UN official languages is an advantage.


Assessment Method


Evaluation of qualified candidates may include an assessment exercise which will be followed by competency-based interview.


United Nations Considerations


The United Nations shall place no restrictions on the eligibility of men and women to participate in any capacity and under conditions of equality in its principal and subsidiary organs. (Charter of the United Nations - Chapter 3, article 8). The United Nations Secretariat is a non-smoking environment.
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CHIEF OF SERVICE (INTERGOVERNMENTAL SUPPORT SERVICE) - United Nations, Switzerland, Deadline: May-10-2014 CHIEF OF SERVICE (INTERGOVERNMENTAL SUPPORT SERVICE) - United Nations, Switzerland, Deadline: May-10-2014 Reviewed by KHMER-INSIDER on Tuesday, April 01, 2014 Rating: 5