COMPUTER INFORMATION SYSTEMS OFFICER - United Nations, Kenya, Deadline: May-09-2014

Department/ Office:  United Nations Office at Nairobi 
Duty Station:  NAIROBI 
Posting Period:  10 March 2014-9 May 2014 
Job Opening number:  14-IST-UNON-33097-R-NAIROBI (X) 

This position is funded for an initial period of one year and may be subject to extension.

Staff members are subject to the authority of the Secretary-General and to assignment by him or her. In this context, all staff are expected to move periodically to new functions in their careers in accordance with established rules and procedures.  
1.  All applicants are strongly encouraged to apply on-line as soon as possible after the job opening has been posted and well before the deadline stated in the job opening. On-line applications will be acknowledged where an email address has been provided. 
2.  If you do not receive an e-mail acknowledgement within 24 hours of submission, your application may not have been received. In such cases, please resubmit the application, if necessary. If the problem persists, please seek technical assistance through the Inspira "Need Help?" link.


Org. Setting and Reporting


The United Nations Office at Nairobi (UNON) is the UN headquarters in Africa and the representative office of the Secretary-General. We support programme implementation of the United Nations Environment Programme (UNEP) and the UN Human Settlements Programme (UNHABITAT) globally, as well as other UN offices in Kenya, by Providing administrative, conference and information services (  This post is located in the Knowledge Management Section (KMS), Information and Communication Technology Service (ICTS), Division of Administrative Services in UNON.




Under the direct supervision of the Chief, KMS, the incumbent will be responsible for the following duties: 

1. Develop/support major system projects of significant importance to the institution, or major components of these complex systems which typically impact critical operations and large or multiple user groups.
2. Provide expert advice on complex systems analysis and design: Identify the need for new systems (or modifications to existing systems for digitization or archival management system or Lotus Notes based workflow applications or reports using crystal reports/business intelligence); Respond to requests from users; Develop plans for feasibility assessment, requirements specification, interface specifications, system integration, design, development, implementation, and support including project plans, schedules, time and cost estimates, metrics and performance measures.
3. Work with business and technical stakeholders to create Enterprise Content Management (ECM) solutions.
4. Keep abreast of developments in the field and determine the need for testing and evaluating new products and technologies.
5. Prepare various technical reports; Research, analyze and evaluate new technologies on ECM and collaboration platform and make recommendations for their deployment.
6. Provide professional leadership and work direction to assigned project team, and/or mentor and supervises the work of new/junior officers, contract staff, etc.
7. Liaise with UNON and other ICT Security component to ensure that all KMS systems comply with security standards, policies, etc.
8. Perform other related duties as may be assigned.




• Professionalism: Knowledge of systems design, and development, management, implementation and maintenance of complex information systems. Ability to develop and oversee large centralized or decentralized institutional systems; conceptual and strategic analytical capacity to understand information system and business operational issues so as to thoroughly analyze and evaluate critical systems matters. Knowledge of a range of computer languages and development paradigms, knowledge of organization’s information infrastructure and IT strategy as it relates to user area(s).  Knowledge of knowledge management and content management technologies as well as technologies and innovations in the context of collaboration and social networking.  Knowledge of security related to the management of content as well as to ICT infrastructure, hardware and software.  Knowledge of ICT network technologies specifically with respect to ensuring the acceptable performance of KMS systems throughout the organization. Shows pride in work and in achievements; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations. Takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work.

• Teamwork:  Works collaboratively with colleagues to achieve organizational goals; solicits input by genuinely valuing others’ ideas and expertise; is willing to learn from others; places team agenda before personal agenda; supports and acts in accordance with final group decision, even when such decisions may not entirely reflect own position; shares credit for team accomplishments and accepts joint responsibility for team shortcomings.

• Client Orientation: Considers all those to whom services are provided to be “clients” and seeks to see things from clients’ point of view; establishes and maintains productive partnerships with clients by gaining their trust and respect; identifies clients’ needs and matches them to appropriate solutions; monitors ongoing developments inside and outside the clients’ environment to keep informed and anticipate problems; keeps clients informed of progress or setbacks in projects; meets timeline for delivery of products or services to client.

• Planning & Organizing: Develops clear goals that are consistent with agreed strategies; identifies priority activities and assignments; adjust priorities as required; allocates appropriate amount of time and resources for completing work; foresees risks and allows for contingencies when planning; monitors and adjusts plans and actions as necessary; uses time effectively.




Advanced university degree (Master’s degree or equivalent) in computer science, information systems, mathematics, statistics or related area. A first-level university degree in combination with two additional years of qualifying experience may be accepted in lieu of the advanced university degree.


Work Experience


A minimum of five years of progressively responsible experience in planning, design, development, implementation and maintenance of computer information systems or related area. Experience in Lotus Notes 7 and 8; Microsoft C#.Net, or VB.Net, or ASP.Net, and Microsoft-SQL; Java, JavaScript, PHP, CSS, My-SQL and HTML5 is required.
Experience with Enterprise Content Management implementation in one or more of the following Content management areas (Document management, Record & Archival management, Web Content management, Social Computing/Collaboration platforms, etc.) using Drupal, Microsoft SharePoint, EMC-Documentum or IBM-FileNet is highly desirable, and  implementation experience in social computing platforms like eRoom, IBM Connections, Microsoft Yammer or similar such platform is desirable. Experience with ERP system in a public sector environment (Non Profit organization), and experience in developing or supporting reports using crystal reports or Business Intelligence is desirable.
Proficiency in project management methodology like Prince2 or PMP and tools for project management like MS-Project or CA-Clarity PPM or Oracle-Primavera or similar such tools is highly desirable.




English and French are the working languages of the United Nations Secretariat. For this position fluency in oral and written English is required. Working knowledge of another UN language is desirable.


Assessment Method


Evaluation of qualified candidates may include an assessment exercise which will be followed by competency-based interview.


United Nations Considerations


The United Nations shall place no restrictions on the eligibility of men and women to participate in any capacity and under conditions of equality in its principal and subsidiary organs. (Charter of the United Nations - Chapter 3, article 8). The United Nations Secretariat is a non-smoking environment.

Candidates will be required to meet the requirements of Article 101, paragraph 3, of the Charter as well as the requirements of the position. The United Nations is committed to the highest standards of efficiency, competence and integrity for all its human resources, including but not limited to respect for international human rights and humanitarian law. Candidates may be subject to screening against these standards, including but not limited to whether they have committed, or are alleged to have committed criminal offences and/or violations of international human rights law and international humanitarian law.
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COMPUTER INFORMATION SYSTEMS OFFICER - United Nations, Kenya, Deadline: May-09-2014 COMPUTER INFORMATION SYSTEMS OFFICER - United Nations, Kenya, Deadline: May-09-2014 Reviewed by KHMER-INSIDER on Monday, March 31, 2014 Rating: 5